Clustering helped me better understand priorities. We couldn't move forward to solve cultural problems while having more urgent stuff like "Low consistency of deliveries" on the board. I'm not saying cultural problems was less important but would be harder to find a cause and treat.
We needed to organize process and the way the team should work first in order to move forward to solve harder tasks with a solid pavement.
1. Focus on daily work and process
Technical leadership. Define ideal tools for each process. Anticipate demands to increase delivery quality. Delimit process deadlines. Invest time in what matters.
2. Focus on people and culture
We should always focus on people and culture ("This is the way", a mandalorian would say).Prepare people to scale with the company. Train, inspire, empower. Phase 2 never ends. 🤯
3. Focus on visibility
We have to prove our value. To become a user centered company we should be on the spot, proving we bring results. Phase 3 is focusing in the visilibity of our work, organize meet-ups, share our achievements, inspire others and of course fight for trust and resources.